Privacy Policy

Information we collect

When you submit a quote request or contact form, we collect the details you provide: your name, institution, email address, phone number, and the message or equipment details you send us. We also collect basic analytics about how visitors use this site—pages viewed, general location, and device type—through Google Analytics.

How we use it

We use your contact details solely to respond to your enquiry and provide quotes, delivery, and support. Analytics data helps us understand which products and pages are most useful so we can improve the site. We do not sell your information or use it for advertising.

Cookies & analytics

This site uses Google Analytics cookies to measure traffic and improve your experience. You can opt out at any time using the notice shown on your first visit, or by blocking cookies in your browser. Opting out does not affect your ability to use the site or contact us.

Sharing

We share information only where necessary to run our business—such as with logistics partners to fulfil a delivery—or where required by law. Google Analytics processes anonymised usage data on our behalf.

Your rights

You may ask us to access, correct, or delete the personal details you have shared with us. To make a request, contact us using the details below and we will respond promptly.

Contact